My Portfolio
A visual showcase of selected projects and tasks I've completed.
IT Solution
Welcome to my digital portfolio. I am a dedicated professional with a strong background as IT Support, Technical Support, and Computer Engineer. My focus is on the management and maintenance of computer systems and networks , with core expertise in technical troubleshooting related to hardware and software. Let us work together. Thank you.
An overview of my primary skill sets and professional focus areas.
Focused on the design, installation, and overall maintenance of the IT infrastructure , as well as the management and maintenance of computer networks (Example: achieving 98% uptime in the school laboratory).
Experienced in ensuring the optimal availability of IT services , overseeing assets (laptops, computers) regarding hardware, software, and operating systems , and performing asset management through physical/digital labeling.
Core expertise in technical problem-solving related to hardware and software , handling troubleshooting and user issue resolution via a ticketing system , and monthly maintenance for computers, printers, and scanners.
A visual showcase of selected projects and tasks I've completed.
Professional experience and educational background
Name: Muhammad Wildan Hasbullah
Birthday: January 10, 2000
Address: Banyuwangi, East Java, 61475
Phone: +62 895 4107 88365
Email: wildan@easyvps.my.id
Website: webs.easyvps.my.id
PT TEKNOLOGI AGUNG NUSANTARA | Feb 2025 - Present
Providing technical support to customers via the WHMCS ticketing system regarding cloud computing services, including domains, VMs, hosting, and SSL.
PT THINK MEDIA INDONESIA | Aug 2024 - Jan 2025
Stationed at the Transjakarta head office, managing and overseeing 160 laptops, covering hardware, software, and OS aspects. Troubleshooting through a ticketing system with a focus on effective resolution. Collaborating with the Transjakarta IT department to ensure smooth IT operations.
PT BINTANG DELAPAN GRUP | May 2024 - Aug 2024
Troubleshooting computer hardware and software, as well as computer-related peripherals. Performing monthly preventive maintenance on 30+ computers, reducing system downtime by 15%.
YAYASAN AL ASHRIYYAH NURUL IMAN | Jun 2022 - May 2024
Managing hardware inventory (PCs, printers, network) and monitoring network stability for 200+ users. Monitoring the foundation's internet network and determining internet usage operational hours.
CV Gubuk IT | Jan 2017 - Apr 2017
Completed a 3-month vocational internship (PSG) focusing on RT-RW net infrastructure, school computer lab design, and the implementation of computer-based exam (CBT) applications.
I am a Computer Engineer with over 3 years of experience. My core competencies lie in technical problem-solving, efficient system management, and optimizing IT service delivery.
Sekolah Tinggi Agama Islam Nurul Iman Bogor
2018 - 2024
SMK Minhajut Thulab Banyuwangi
2016 - 2018
I am Muhammad Wildan Hasbullah, a dedicated professional with over 3 years of experience as a Computer Engineer. My academic background is a Bachelor of Law from Sekolah Tinggi Agama Islam Nurul Iman Bogor. I specialize in system and network management, focusing on resolving technical issues related to both hardware and software.
I have proven experience in maintaining optimal IT service availability to ensure smooth company operations. My professional history includes overseeing up to 160 units of corporate assets, handling user issues through a ticketing system, and managing overall IT infrastructure and network maintenance.
My core soft skills include Problem Solving, Time Management, and User Complaint Handling, all of which contribute to effective service optimization. I am ready to face technological challenges quickly and effectively.
I'm open to new opportunities and collaborations. Feel free to send me a message.